This Privacy Policy applies to the public Swiss Ace website and communications submitted through, or in connection with, the website.
Swiss Ace Pte. Ltd. is incorporated in Singapore under UEN 201325145M. Client engagements, secure portals, and regulated workflows may be governed by additional notices or engagement terms.
We may receive contact details, professional information, company information, country, area of interest, message content, meeting details, and other information you voluntarily provide when contacting Swiss Ace.
The website may also generate technical information such as IP address, browser type, device data, pages viewed, timestamps, server logs, and security records needed to operate and protect the site.
We use information to respond to enquiries, arrange meetings, assess whether Swiss Ace may assist with a mandate, maintain business records, operate the website, protect systems, and meet legal, regulatory, or compliance obligations.
Where updates or event communications are offered, we use contact details only where there is a reasonable business purpose or appropriate consent, and you may ask us to stop sending such communications.
You may contact us to withdraw consent, request access to personal data we hold about you, or ask us to correct inaccurate information, subject to applicable law and legitimate record-keeping requirements.
If EU or UK data protection rules apply to a particular interaction, additional rights may apply, including rights related to erasure, restriction, portability, objection, and complaint to a supervisory authority.
We may share information with personnel, professional advisers, service providers, hosting providers, technology vendors, or authorities where reasonably required for the purposes described in this policy.
Information may be processed outside your country. Where required, Swiss Ace uses reasonable measures intended to maintain a comparable standard of protection for transferred information.
Swiss Ace uses reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, use, disclosure, alteration, or loss.
We retain information only as long as reasonably needed for the purpose collected, business records, dispute handling, security, legal obligations, or legitimate operational requirements.
Do not send passwords, payment details, identity documents, wallet seed phrases, private keys, or highly sensitive materials through the public website.
Secure client verification, AML/KYC document exchange, and private portal workflows should use separate approved channels when they are made available by Swiss Ace.
For privacy questions or requests, contact Swiss Ace at contact@swiss-ace.com and include Privacy Request in the subject line.
We may need to verify your identity before responding to access, correction, withdrawal, or deletion requests.